FAQs – Frequently Asked Questions

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Help Desk
This FAQ List is updated frequently to accommodate questions most asked by clients/Customers 

Process Serving

• What is a Process Server & What do they do?

  A Process Server delivers legal court documents to the parties being served. They are specially appointed by the Sheriff’s Office or by the Chief Judge. By, delivering a writ, summons, or subpoena upon someone to inform them of a legal action that has been taken against them. Florida law requires the person(s) to be notified in a lawful and timely manner so they have the chance to answer the charges that have been made against them.

Notary Public

• What is a Notary Public?

  A Notary Public is a state public officer appointed and commissioned by the Governor whose function is to: administer oaths, take acknowledgments of deeds and other instruments, attest to or certify photocopies of certain documents, and perform other duties specified by law.

• What is a Remote Online Notary?

  A Remote Online Notary is a Commissioned Notary Public who is also authorized to perform notarizations online using audio-video technology standards that meets the requirements set forth in Chapter 117, Florida Statutes, and Chapter 1N-7.001, Florida Administrative Code.

  RON (Remote Online Notary) uses electronic signatures, identity verification, audio-visual communication, and record-keeping technologies to ensure the same level of authenticity as an in-person notarization.

• What is an Notary Signing Agent (NSA)

  A Notary Signing Agent (NSA) is a Notary Public who has been trained to handle Real Estate loan documents. They are hired by Lenders and Title Companies to help close Loans by:

  • Ensuring the validity of the documents and the people signing them
  • Guiding Borrower(s) through the Loan Documents
  • Witnessing and Notarizing Signatures
  • Returning the Notarized documents for processing
  • Following specific instructions from the Lender or Title Company

  NSAs must undergo additional training and certification to become familiar with the loan process. This includes: Becoming a notary public, Passing an exam, and Passing a background check.

  NSAs are different from traditional notaries in several ways, including: 

  Responsibilities

  • Background checks
    Most NSAs must complete yearly background checks to comply with state and federal mortgage laws.
  • Responsibilities
    NSAs handle more complex loan documents, while notaries usually handle simpler identity confirmation documents.
  • NSAs can also perform Remote Online Notarization (RON) transactions, which allow them to meet with borrowers virtually.

Services

• What Counties do you Service for Mobile Notary Services?

  We provide Mobile Notary Services in the following Counties.

  • Saint Lucie County
  • Martin County
  • Indian River County
  • Okeechobee County

  For Mobile Notary Services, Please be aware of the travel fee before scheduling an appointment with us.

• What Counties do you Service for Process Serving Services?

  We provide Process Serving Services for the 19th Judicial Circuit in Florida for the following Counties.

  • Saint Lucie County
  • Martin County
  • Indian River County
  • Okeechobee County

  For More information on our Process Serving Services, Please call us directly or visit our Process Server Page

• What is the difference between Rush & Super Rush Services?

  Our Rush Services for process Serving are processed during the next business day.

  Our Super Rush Processing Services are processed immediately upon request.

• Why are your services different from others?

  We provide Accurate and Professional Services to all of our Clients regardless of the need. Our Notaries and Process Servers are Certified, Bonded & Insured.  Our  Secure platform allows our Clients to receive updates on their requests in real time as they are posted, upload their documents, add or remove documents, keep a journal of their orders, print and pay right from their account. This eliminates the need for calls and there’s NO waiting game. We are dedicated and work endlessly to Provided Excellent Service to every Client.

  If you are interested in our Services, Please click the button below to register your account and begin uploading your documents to be served! So simple and easy!

  Client Access Portal

  Accurate & Professional Processors

  No waiting! Your orders are updated in realtime

  Client Login

Pricing

• What are your prices for Notary Services?

  Depending on the type of service you need; mobile, in office, Online or Notary Signing Agent. Prices do vary based on which type of Service you choose to use.

  Standard, in office Notary Services follow Florida’s Laws under Statute 117 which explains the costs for providing Notary Services to someone. However, Mobile Notarization most always includes additional fees such as Travel fees and may include after hours, Holiday and/or an Emergency fee.

  The Online Notary Services uses secured based Platforms such as Docusign, Notary Hub, Blue Notary, Notarize and others which varies in pricing due to the prior verification process and fees collected to use their services. This is the method typically used as its a Secure, Convenient and Quick process for Individuals and Businesses in getting their documents signed accurately and in an expedient manner.

  For Loan Closings, Online Notary Signing agents are available online for the convenience to the Clients and their Customers. This eliminates the need for either parties to travel and removes the uncomfortability of having someone come into their home, Especially after the Covid Pandemic as many people prefer the online signing process.

  We service in office Notary Signing Agent/Loan Closings for our Clients and Mobile Notary Signing Agent Options as well. Please call us for pricing.

Contact Us

We're here to help. If you still need further assistance, Please use our contact form or give us a call at 772-333-2889.